Your customers are here to spend their money and patronize your business, I am sorry that you would have rather been doing something else as you also told us.
Great time with great people! Come to have a fun time:
Good food and wine at a relaxed pace. I went here to visit family. The beautiful location was worth the drive. Reuben was great with corned beef that was not too fatty. Free wine tasting at the bar helping me decide my wine choice.
I WILL NOT BE BACK
Had my friends wedding here, it was a blast. Used the Big tv to display my friends power point slide while the wedding was going. The lake right outside of the hall looked beautiful. Staff did their job.
As the lady told me behind the bar as we were patiently waiting because they were busy, she said.....YOU WILL JUST HAVE TO WAIT......in a hateful tone. We had already ordered our food and we were with friends, had we been by ourselves, I would have left at that point.
I always try to Be understanding but after reading so many other reviews I felt that maybe one more experience could help the need for more staffing and training. I was shocked when I heard my waiter say "I'm not a wine person" at a "winery." The wine tasting was also very confusing and I wondered if instead of quantity the quality of food could be better? Could servers bring out a wine flight? ambiance is beautiful but, I'm struggling with the idea of a "winery." maybe if I had expected a lakeside bar and music my opinion would differ?
We stopped here on our way to St. Louis. We had heard good things about it. The staff was the rudest. I am just gonna say, if you don't like the service industry this time of the year....KEEP YOUR ASS AT HOME. I was here to spend the afternoon, but after the service and the rudeness.....i will not be patronizing your establishment again.
Copper Dock Winery is a US Cafe based in Pocahontas, Illinois. Copper Dock Winery is located at 498 700 N, Pocahontas, IL 62275, USA.
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